Cross-functional management training

What you will learn

Understand the specific features of cross-functional management:

• Understand the restrictions and traps of a management style without any hierarchy.
• Identify the conditions that will make a cross-functional approach a success.

 

Define a clear framework:

• Talk to your superiors to clarify your role, the limits of your position and your authority, the right channels to go through to manage issues etc..
• Define the collaborative approach to use with your cross-functional team.

 

Identify the key factors that motivate and secure engagement with your projects:

• Identify the tools that boost motivation when you have no hierarchical authority.
• Understand the group dynamics and what makes individuals feel engaged with a project.

 

Establish yourself to maximise engagement and collaboration:

• Take a constructive approach to hearing about frustration or criticism relating to your role.
• Adopt behaviours that encourage a sustainable relationship of trust with your colleagues.
• Develop your network by mapping out your relationships with different levels of leadership.

 

Communicate in a way that nurtures cooperation:

• Develop a proactive way of listening to avoid things being left unsaid and encourage a transparent way of working together.
• Communicate in a way that makes it easier to look for solutions.
• Give constructive feedback to consolidate the relationship of trust.
• Manage organisational conflict and “resistance”.

 

Lead a cross-functional team:

• Create a shared vision and ambition for your projects.
• Conduct project meetings effectively.
• Nurture a positive group dynamic. 
• Make sure everybody makes a real contribution.
• Establish a delegation process that works.

Learning transfer:

• Looking for solutions to your practical examples.
• Role play exercises.

 

Your action plan.

Practical information