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Communication training

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The skills you need for genuine communication.

All the different aspects of communication: from interpersonal interaction to presentation techniques.

Communication in difficult situations: assertiveness, conflicts, verbal aggression.

Our training courses are short, and they are focused on practical tools and learning transfer.

We help hone your skills to improve the way you communicate in the long term.

Training is delivered by senior trainers.

Responding to your needs

Before we do anything else, we start by listening to you. We want to understand what you find challenging and what holds you back so that we can offer the solution that actually meets your needs.

We make sure that each participant gains practical skills that they can use in real-life situations. 

Our ambition is to be a partner that is easy to work with, and that offers excellent value for money.

That is what we have been doing for over 20 years.

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Our other trainings on  communication training

Interpersonal communication training

Create more effective and more harmonious collaborative relationships.

Develop more constructive ways of communicating.

Avoid communication traps.

Use effective communication tools.

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Active listening training

Favour an in-depth dialogue.

Tease out the right information.

Improve your listening skills with our approach: "DISPO©".

Develop a proactive approach to listening.

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Assertiveness training

Identify and resolve the things that hold you back from being assertive.

Assert yourself.

Express your needs and your opinions assertively.

Ask the right questions, learn how to say no constructively...

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Conflict management training

Prevent pointless conflict.

Overcome conflict constructively.

Use two simple yet effective conflict management tools.

Training based on putting things into practice and led by a trainer-actor.

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Training on how to manage verbal aggression

Prevent and manage verbal aggression.

Adopt the right attitude.

Have more confidence and be more successful when dealing with aggression.

Training based on putting things into practice and led by a trainer-actor.

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Training on dealing with clients

Learn how to come across more professionally.

Make sure you keep your clients happy and nurture loyalty.

Create a professional image with the “Accueil©” method.

Training based on putting things into practice and led by a trainer-actor.

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Presentation Skills Training

Give your presentations more impact.

Win over your audience.

Develop your confidence and the impact that you have.

Use an effective methodology: MAP©, which will help you excel on every level.

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Get the most out of your training

We will build the training around your specific needs:

  • Beforehand: we will talk to you to identify your own needs as well as those of your participants.
  • During the training: we will focus on your real-life case studies.
  • Afterwards: we will provide a debrief with our suggestions to support your employees in the long term.
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Our areas of expertise

Leadership Training

Step-by-step journey, starting with the basics and leading up to manager coaches or training targeted at specific needs.

From first-time manager to experienced pro. Everything you need to help your Managers grow.

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Personality Type Training

MBTI® training: get to know yourself better and get on better with everyone you interact with.

Process Com® training: improve the way you communicate with dysfunctional individuals.

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Communication Training

Interpersonal communication, listening, presentation skills. Assertiveness, conflict management, dealing with the public, dealing with aggression.

The skills you need for genuine communication.

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Effectiveness Training

Training for dealing with stress and emotion. Training on time management, Mind Mapping,

Practical tools for responding to the demands of work effectively.

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Adaptive Coaching

Coaching that is optimised to suit who you are.

An approach that is adapted to your profile. A shorter coaching journey that takes you further.

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Team Building

A diagnosis of your team’s development stage.

An approach that will really help you raise your game.

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Why put your faith in us?

A reliable partner

We have been there for you for over 20 years. We know our tools inside out. We work with expert trainers.

A comfortable working relationship

We strive to be a partner that is easy to work with.

A response to your needs

We start by listening to you. We recommend a solution that specifically responds to YOUR needs.

Savings

We offer excellent value for money.