Interpersonal communication training
Create more effective and more harmonious collaborative relationships
Develop a constructive, effective way of communicating with others
You will avoid communication traps.
You will develop the skills you need to have constructive conversations.
Your messages and intentions will be clearer.
You will learn how to use effective communication tools.
Responding to your needs
Before we do anything else, we start by listening to you. We want to understand what you find challenging and what holds you back so that we can offer the solution that actually meets your needs.
We make sure that each participant gains practical skills that they can use in real-life situations.
Our ambition is to be a partner that is easy to work with, and that offers excellent value for money.
That is what we have been doing for over 20 years.
The goals of our communication training
Our training will teach you how to:
- Avoid communication traps.
- Develop a more constructive way of communicating.
- Be more open with other people and listen more.
What you will learn
Understand:
- The two aspects of effective interpersonal communication.
- The reasons why you tend to communicate badly.
- The basic rules for good communication.
Communicate effectively:
- Adopt a positive, constructive attitude.
- Base what you say on observations and facts.
- Use “I”.
- Use open questions.
- Rephrase.
Make collaboration easier:
- Make sure other people understand you, get your messages across.
- Make sure the people you deal with can understand you.
- Overcome misunderstandings.
- Improve the communication process to facilitate comprehension.
Develop harmonious relationships:
- Be receptive and open to others.
- Have the right amount of empathy.
- Favour an equal relationship.
- Develop a proactive approach to listening - based on observation.
- Think about non-verbal communication (your own and that of the person you are talking to).
Do practical exercises connected to situations you have experienced.
Create your action plan.
The benefits for your organisation
You will understand your colleagues better.
You will have better relationships with them, with your clients and with your suppliers.
Your organisation will become more successful as a result.
Practical information
Target audience
Anyone; no prerequisites.
Intra-company training groups
Languages: French, Dutch, English.
Recommended duration: 1 day of training followed by 1 optional consolidation day.
Dates: to be decided by mutual agreement.
Locations: France, Belgium, Grand-Duchy of Luxembourg, Canada.
Budget: please ask.
One-to-one training
Languages: French, English.
Recommended duration: 2 half-days of training followed by 1 optional consolidation day.
Dates: to be decided by mutual agreement.
Remote training.
Budget: please ask
Trainer
One of our senior trainers.
Françoise Platiau, partner and founder of Métamorphoses, coach and trainer.
Why put your faith in us?
A reliable partner
A comfortable working relationship
A response to your needs
